News
You Ask - We Answer
Posted by Showerpart Ltd on
Let's Chat! In todays lifestyle we know time is precious and some of our customers need answers straight away so to try and cut minimal waiting times down even further we have now introduced an online chat facility on our website. With a click of a button we can answer your questions for you. If it's out of hours or we are not online you still have the facility to leave us an offline message which we will respond to as soon as possible. At Shower Part we continually strive to make our customers experience the best it can be. In...
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- Tags: Customer Service
Discounted Products
Posted by Showerpart Ltd on
Need a spare part? We've decided to discount the stock that doesn't quite meet our high quality standards or alternatively are end of the line products. It might be that there is a cosmetic blemish or it's missing a tiny part. It could even be the extra spare parts that you just needed! Overall it should not affect the everyday use of the product. Whatever the reason, we will clearly inform you within the listing and you will have the option to buy your shower part at a generously discounted rate. Everyone's a winner! Please make sure you read...
Have Your Say!
Posted by Showerpart Ltd on
Give us some feedback ... We care about all our valued customers and want to know that we have done things right and met all your expectations. Give us some feedback on our products and services. From Ebay alone we already has over 26400 positive reviews but we don't want our website customers to miss out! If you've bought an item and would like to tell us (and your fellow customers) what you thought of it please fill out this form so we can publish it on our website. https://showerpart.wufoo.com/forms/product-review-form/ Thank you, from all the Shower Part Team
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- Tags: Customer Service
New 360° Product Videos are coming ...
Posted by Showerpart Ltd on
We've been working very hard alongside our lovely local friends at The Cornwall Channel to produce a handful of brand new 360° product videos featuring our best sellers. The idea is to allow you, our customers, to see the product from different angles as we understand how difficult it can be to find the right roller with so many to choose from! We're hoping this step along with our new dimension diagrams (see below) will help make your shower part search much easier! But don't fear, we still have our FREE Part Matching Service should you still get really stuck! So, keep your...
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- Tags: Customer Service
2017 - Expect exciting things at Shower Part Ltd
Posted by Showerpart Ltd on
Giving Back to our Customers We continuously strive to improve our business in any way we can and we are very excited about our future plans for the New Year. Customer service is the back bone of what we do and we would like to say a big thank you to all our of loyal customers. To prove this we are securing ways of making your customer journey as easy and enjoyable as possible. As we close 2016 with a brand new tutorial video "how to fit your shower rollers in under 60 seconds", (watch it now here) we are...
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- Tags: Customer Service